Transforming Your Business with a CRM System
Have you ever wondered how successful businesses maintain strong connections with their customers? One way is to have a good customer relationship management (CRM) system.
Simply put, a CRM system can help transform your company. It can assist you in managing customer interactions while streamlining your sales process. It can enhance your overall customer service.
With the right CRM system, your business will work like a well-oiled machine, providing smooth and efficient services that lead to happy customers.
The Importance of Secure Passwords in the Age of AI
Businesses always look for ways to protect their sensitive data. But have you considered the growing threat of AI cracking your passwords?
Recent studies show that AI can crack many passwords in less than a minute. This poses a significant risk to businesses of all sizes. Let's discuss why you need stronger passwords and offer tips for creating more secure ones.
Business Continuity Planning: How to Prepare Your IT Systems for Disasters
As a business owner, you know that unexpected events can happen anytime.
Natural disasters, cyberattacks, and even human mistakes can all harm your IT systems. This damage can lead to downtime and cost your business money.
A good business continuity plan is vital to keep your business strong and able to bounce back when tough times hit. This article will detail the critical steps to prepare your IT systems for disasters.
Embracing Remote Collaboration Tools and Technologies
You’ve probably noticed how work has changed lately. Remote collaboration tools are now a must-have.
They help your workforce stay connected and productive, even when they aren't in the office. These tools let you keep your team involved, make communication more accessible, and help your business grow.
This article explores the importance of remote collaboration tools in modern businesses and how you can incorporate them into yours.
Stay Safe from Silent Cyberattacks on IoT Devices
American university researchers uncovered a new cyberattack called Near-Ultrasound Inaudible Trojan (NUIT). It threatens devices with voice assistants, launching completely silent attacks. Fortunately, researchers exposed the vulnerability before threat actors could exploit it. The discovery is a warning to everyone to take the necessary precautions.
How Cybercriminals are Exploiting the Silicon Valley Bank Shutdown
Recently, there was a rise in cybercrimes related to the closing of Silicon Valley Bank (SVB). Threat actors go after businesses and sometimes use them in their illegal activities.
SVB was the 16th largest bank in the U.S. The bank worked with tech giants like Buzzfeed, Roblox, and Roku. However, global inflation and a deposit run caused regulators to close the bank on Friday, March 10, 2023.
Hackers are using SVB-related content to manipulate people's emotions. Analysts are finding more phishing attacks connected to the SVB closure, and new threats appear daily.
Patched Microsoft Outlook Vulnerability
Microsoft recently fixed a serious security flaw in Outlook that scored a 9.8 on the Common Vulnerability Scoring System.
This flaw, CVE-2023-2339, is a zero-click vulnerability. It could let hackers steal sensitive information from user accounts and send malicious emails as if they were the user.
The CVE-2023-2339 flaw affects all supported Windows Outlook versions. However, Outlook on the web, Android, iOS, Mac, and Microsoft 365 services are unaffected.
Slow File Transfer Windows 11 Solution
Microsoft has finally released a fix to address slow file transfer issues that plagued some Windows 11 users after an update. The slowdown has caused frustration for those who need to move large files or data quickly.
Bitwarden’s Iframe Flaw Explained
The purpose of password managers is to safeguard our login credentials and online accounts. However, a popular password manager recently made headlines for its major security flaw. Bitwarden is under scrutiny because its autofill feature gives hackers easy access to sensitive information. The company has known about the vulnerability for years but left the issue unaddressed.
If your company uses Bitwarden, here's everything you need to know about the issue. That way, you can take the necessary steps to secure your login credentials and other private data.
Everything to Know About Essendant’s Multi-Day Outage
Essendant, a Staples-owned wholesale distributor of office supplies and stationery, paused its operations recently because of a multi-day, network-wide outage. The system disruption has prevented customers from placing orders online or contacting the company’s customer care unit.
While Essendant has yet to disclose the reason behind the outage, many think someone had hacked into the company’s system. Customers are expressing their frustration over the company's lack of transparency.
AT&T Data Breach – 9 Million Affected
In a recent statement, telecommunications giant AT&T confirmed that a hack on a vendor it was working with exposed around 9 million accounts. AT&T said that the sensitive information was mainly about device upgrade eligibility.
The hacking happened in January 2023 using a weakness in the vendor's system. The hackers accessed customer data, such as their names, addresses, phone numbers, and account numbers.
Cerebral Data Breach – 3.18 Million Affected
Cerebral, an online platform that offers mental health care services, recently suffered a data breach that may have affected up to 3.18 million users. According to its report, the breach was due to the company’s use of third-party pixel trackers.
Cerebral did not say the exact number of users affected. However, the company said it had taken steps to ease the breach’s impact.
Maintain Customer Trust By Scaling Up IT Systems
Every business owner knows that forming a strong relationship with customers is essential to succeed. And two important elements of this relationship are positive customer experience and customer trust. Having these will help you bring in new customers and repeat or loyal customers.
With businesses relying more on computer systems for various functions, data breaches have become one of the leading threats to customer trust and confidence. As such, you have to make sure that your IT system is protected from security attacks. These incidents will endanger your operations and cause your customers to lose trust in you.
Hatch Bank Falls Victim to Data Breach
Hatch Bank confirmed a data breach that compromised its customers' personal data. The financial technology firm said hackers found a vulnerability in its internal file-transfer software. This allowed the hackers to access and steal around 140,000 customer names and social security numbers from Jan. 30-31, 2023.
Hatch is using Fortra's GoAnywhere file-transfer platform. Many other large businesses also use GoAnywhere to share sensitive files.
Chick-fil-A Confirms Credential Stuffing Attack
Credential stuffing is one of the many forms of cyberattacks on the rise. It's a low-risk, low-cost automated method. It uses bots to access username-password combinations from past data breaches. It then uses that information to exfiltrate data from a new target system. It relies on people's habit of reusing the same login credential across various sites.
Chick-fil-A is one of the most recent victims of a credential stuffing attack. That proves that even large companies aren't exempt from these malicious attempts. Here's everything you need to know about the incident so you can stay informed.
How to Protect Your Organization From Callback Phishing
Callback phishing scams are one of the worst cyberattacks you can encounter. It is devastating to experience on a personal level. But it is even more disastrous if it happens to your organization. To help you, here is a guide covering how callback phishing works and the steps you should take to address it.
Password Mask Attacks
Having a password for online accounts is not enough protection. Hackers and cybercriminals have found a way to crack passwords and hijack emails, bank accounts, social media pages, and other digital real estate. Through password mass attacks, cyber threat actors no longer have to spend a long time trying to guess your online credentials.
Microsoft Exchange Online Outage Blocks Access to Mailboxes Worldwide
Microsoft Corp. announced via Twitter on March 1 that a worldwide outage affected Exchange Online – its cloud-based email service.
According to the software giant in a series of tweets, Exchange Online users can't access their mailboxes. Users can't send or receive emails and got error messages.
The good news is that Microsoft resolved these technical issues in a few hours.
News Corp Cyberattack
News Corporation (News Corp) has disclosed more information about the 2022 cyberattack against the major publishing conglomerate. News Corp revealed that the cybercriminals had access to its systems two years ago, starting in Feb. 2020.
News Corp recently sent notification letters to affected employees. These laid out the most recent information on the data breach. The breach affected workers at the company’s publications, The New York Post and The Wall Street Journal, and its UK news operations.
Dish Network Cyberattack
Dish Network confirmed that the network outage it is currently experiencing is due to a
cybersecurity breach. This outage also affected its internal communications systems.
The breach occurred on Feb. 23 and disconnected Dish’s websites and apps. The network’s call centers also went offline. Subscribers cannot access their accounts, stream shows, or avail of Dish’s services.